Shipping Policy

Shipping Policy – ​​ELJOE

At ELJOE , we are committed to ensuring that your orders arrive quickly, safely and in the best possible condition .


Delivery times

  • Orders are processed and shipped within 1 to 2 business days after payment confirmation.
  • Average delivery times are 6 to 8 working days , depending on the product and destination.
  • Once your order has been shipped, a tracking number will be sent to you by email so you can track your package in real time.

Delivery costs

  • Delivery costs are clearly indicated when ordering.
  • For certain offers or promotions, delivery may be free from a minimum purchase amount (if applicable).

Shipping Methods

We work with reliable carriers to ensure your order arrives safely:

  • Standard delivery with tracking
  • Express delivery available on select orders (if applicable)

Delivery area

  • We currently deliver to mainland France and certain European countries.
  • For international deliveries, please check the available options when ordering.

Delays and follow-up

  • In case of delay or delivery problem, our customer service is available to assist you quickly .
  • You can contact us at any time via: 📩 info@eljoe.fr

Packaging

Each order is carefully prepared in neat packaging , in order to protect your products and offer an elegant presentation upon receipt.

ELJOE – Your style delivered with care.