Shipping Policy
Shipping Policy – ELJOE
At ELJOE , we are committed to ensuring that your orders arrive quickly, safely and in the best possible condition .
Delivery times
- Orders are processed and shipped within 1 to 2 business days after payment confirmation.
- Average delivery times are 6 to 8 working days , depending on the product and destination.
- Once your order has been shipped, a tracking number will be sent to you by email so you can track your package in real time.
Delivery costs
- Delivery costs are clearly indicated when ordering.
- For certain offers or promotions, delivery may be free from a minimum purchase amount (if applicable).
Shipping Methods
We work with reliable carriers to ensure your order arrives safely:
- Standard delivery with tracking
- Express delivery available on select orders (if applicable)
Delivery area
- We currently deliver to mainland France and certain European countries.
- For international deliveries, please check the available options when ordering.
Delays and follow-up
- In case of delay or delivery problem, our customer service is available to assist you quickly .
- You can contact us at any time via: 📩 info@eljoe.fr
Packaging
Each order is carefully prepared in neat packaging , in order to protect your products and offer an elegant presentation upon receipt.
ELJOE – Your style delivered with care.